Managed IT Services · IT Support
IT that's simply handled.
Managed IT services for small businesses in Vancouver, Surrey, and the Lower Mainland — helpdesk, devices, security, and backups under one flat monthly fee. Run by the same shop that builds AI automation, which means the boring half of IT support is automated and the fee buys actual engineering.
One flat fee. The whole stack.
Helpdesk that answers
Your team gets a human-fast response with AI triage in front — common fixes resolve in minutes, not ticket queues.
Device management
Laptops, desktops, and phones provisioned, patched, encrypted, and tracked — new hires productive on day one, departures locked out the same hour.
Cybersecurity
Endpoint protection, email filtering, MFA enforcement, and monitoring. For trades handling insurance claims and customer addresses, this is table stakes.
Backups that restore
Automated backups with scheduled restore tests — because a backup you’ve never restored is a hope, not a plan.
Microsoft 365 / Workspace
Licensing, email, shared drives, and permissions administered properly — no more “who has access to what” mysteries.
Network & Wi-Fi
Office and shop-floor networks that stay up, with remote monitoring that flags problems before your crew notices.
The difference
An MSP that automates itself out of busywork.
AI triage built in
The repetitive layer of IT — resets, onboarding, monitoring noise — is handled by the same automation we sell. Faster fixes, fewer billable shrugs.
One vendor, whole system
Phones answered by AI, workflows automated, ads managed, IT supported — one accountable partner instead of four pointing fingers.
Plain-English reporting
A monthly summary a business owner actually reads: what broke, what we fixed, what’s at risk, what it cost.
FAQ
Managed IT, honestly explained
What do managed IT services include?
Helpdesk support for your team, device setup and management, Microsoft 365 / Google Workspace administration, patching and updates, backups with tested recovery, network and Wi-Fi management, and cybersecurity monitoring — all under one flat monthly fee per user or device.
How is an AI-first MSP different from a traditional one?
Traditional MSPs sell tickets and response times. We automate the repetitive layer — onboarding, password resets, monitoring triage, report generation — so issues get fixed faster and your monthly fee buys engineering, not data entry. The same automation we sell, applied to your IT.
Do you support small businesses in Vancouver and Surrey?
Yes — managed IT services for small and mid-sized businesses across Vancouver, Surrey, Burnaby, Richmond, and the Lower Mainland, with remote-first support and on-site visits when hardware needs hands.
What does IT support cost for a small business?
Flat per-user monthly pricing, scoped after a free IT assessment of your current setup. No hourly surprises, no break-fix roulette — one predictable number that covers the stack.
Can you take over from our current IT provider?
Yes. We run a documented transition: credentials audit, asset inventory, backup verification, and a cutover plan — your team keeps working through the switch.
Find out what your IT is quietly costing you.
A free assessment of your current setup — devices, security, backups, licensing. You keep the findings either way.